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FAQs

FAQs

How do I keep my Savannahs in good shape?

We’ve carefully selected the best quality materials for all fabrics, elastics and accessories to make sure you are able to use your Savannahs every day.  Having said this, bras need to ‘rest’ so their elasticity can recover, so we recommend rotating them every day and having 3-5 bras for the week.

For care it is best to handwash your Savannahs, cold water, delicate detergent (no bleach!) Keep them away from washing machines and tumble driers so they don’t loose their shape.


What size should I order?

We’ve tried our best to run true to size for most customer, but if sizing online makes you nervous check out our sizing chart for country conversions and exact adjustable lengths for all strapping. Our premium powernet is stretchy and all our straps fully adjustable which helps in getting the perfect fit.

If you can’t find your size, have any questions, need some advice, or just want to chat, please write to us at: hello@savannahlingerie.co.uk

If you can’t find your size?

Savannah Lingerie launched in February 2017, so we are just getting started! If you don’t find your size in the website please let us know: hello@savannahlingerie.co.uk, we are looking to expand our sizing range and we would love to hear from you.

Which countries do you ship to?

We ship to the UK and Europe but are working in being able to ship worldwide, check back soon!

Where are Savannah made?

We spent a lot of time researching for the perfect materials as well as the perfect place to have our Savannahs made. Our fabrics are ISO 14001, 9001 certified for design and production as well PRED for environmental excellence.  We produce in a small factory in Bogota, Colombia, which is a free trade country with the UK and have a great relationship with the women who create our pieces.

Can I find Savannah stocked in a shop?

Savannah is mainly sold exclusively online through savannahlingerie.co.uk but we are looking to stock in a few lingerie boutiques as well as host pop-events. Come check back soon or sign up to our newsletter to receive more information and updates.

How do returns work?

Check out our terms and conditions page for a full description on how shipping and returns work. Any questions not covered there please email us: hello@savannahlingerie.co.uk

How can I get support?

For any questions please email us at hello@savannahlingerie.co.uk, if you would prefer to speak to a person give us a call: +34 692.734.216 (Spain) and +44 797.422.0141 (UK). If we are unable to get your call please leave a message and we’ll call back as soon as possible.

Why is Savannah called Savannah?

Savannah’s personality is created from merging the 3 founder’s ideas and views on the world. We wanted a woman’s name that was strong, versatile and that was as vast and varied as the plains in Africa or South America’s savannahs. She is friendly, personable, passionate, spontaneous, lots of energy, modern, fun, accessible, contemporary, fast moving, she likes to make ideas happen quickly and she doesn’t mind taking risks.

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